Returns & Exchanges
At Moonlight Industries, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, we offer a 30-day return window for all unwashed and unworn apparel.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging with all Moonlight Industries tags attached to ensure the return is accepted.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; your refund will be processed within 5-7 business days of receipt.